🍪 Cookie Policy

Last updated: 2 March 2026

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide essential functionality, remember your preferences, and improve your experience on XchangeSeat.

How We Use Cookies

We use cookies for the following purposes:

🔒 Essential Cookies (Required)

These cookies are necessary for our website to function properly. Without them, you cannot use core features like registration, login, and account management.

  • Authentication Tokens: Keep you logged in securely
  • Session Management: Maintain your session across pages
  • Security Tokens: Protect against fraud and unauthorized access
  • Form Data: Remember form inputs during registration/swap creation

📊 Analytics Cookies (Optional)

These cookies help us understand how visitors use our website, which pages are popular, and identify areas for improvement.

  • Google Analytics: Track page views, user interactions, and site performance
  • Firebase Analytics: Monitor app usage and user engagement
  • Usage Statistics: Anonymous data about feature usage and errors

🎯 Functional Cookies (Optional)

These cookies enhance your experience by remembering your preferences and settings.

  • Theme Preferences: Dark/light mode selection
  • Language Settings: Your preferred language
  • Notification Preferences: Your communication choices
  • Search Filters: Remember your seat preferences

Third-Party Cookies

Some cookies are set by third-party services we use:

Google Analytics: Web analytics service by Google Inc.
Google Privacy Policy →
Firebase: App development platform by Google Inc.
Firebase Privacy Policy →

Cookie Duration

Cookie Type
Duration
Purpose
Session Cookies
Until browser closes
Active session management
Authentication
30 days
Keep you logged in
Preferences
1 year
Remember your settings
Analytics
2 years
Usage insights

Managing Your Cookie Preferences

✅ Website Controls

You can manage cookie preferences through our cookie banner that appears when you first visit. Your choice is remembered and you can change it anytime.

🌐 Browser Controls

Most browsers allow you to control cookies through their settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Site permissions → Cookies and stored data

⚠️ Important Note

If you disable essential cookies, core website functionality will not work. You will not be able to register, log in, create swaps, or use chat features. However, you can still browse public listings.

Data Protection & Your Rights

Under applicable data protection laws (including GDPR and India's Digital Personal Data Protection Act), you have rights regarding your data:

  • 🔍 Right to Know: What cookies we use and why
  • Right to Refuse: Opt-out of non-essential cookies
  • 🗑️ Right to Delete: Clear your cookies anytime
  • 📋 Right to Access: Request information about your data

Contact Us

If you have questions about our cookie policy or want to exercise your rights:

📧 Email: privacy@xchangeseat.com
📱 Phone: +91-XXXX-XXXXXX
🏛️ Address: JDSPARK LLP, [Your Address]

Changes to This Policy

We may update this Cookie Policy from time to time. When we do, we will:

  • ✅ Update the "Last updated" date at the top
  • ✅ Notify you through our website banner
  • ✅ Send email notification for significant changes (if you're registered)
  • ✅ Maintain previous versions for your reference